Shipping and Return Policy

Store Name: Trendrive.store
Support Email: trendrivemvk@gmail.com

At Trendrive.store, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return policy carefully before placing an order.

1. Shipping Policy

We are committed to delivering your orders safely and on time.

• Order Processing: Orders are processed after confirmation. Processing may take 1–2 business days.
• Delivery Time: Orders are expected to be delivered within 7 days after dispatch, depending on your location and courier service.
• Shipping Updates: Customers may receive tracking details once their order has been shipped, where tracking is available.
• Delivery Delays: Delays may occur due to weather conditions, courier issues, holidays, or other unforeseen circumstances.
• Incorrect Address: Customers are responsible for providing accurate shipping details when placing an order.

2. Return Policy — 5 Days

At Trendrive.store, customer satisfaction is important to us. We offer a 5-day return policy.

• Return Window: Customers must request a return within 5 days of receiving their order.
• Product Condition: Items must be unused, undamaged, and returned with their original packaging, tags, and accessories, where applicable.
• Return Request: To request a return, email trendrivemvk@gmail.com with your order number, reason for return, and clear photos of the product if it is damaged or defective.
• Approval: Our support team will review your request and provide return instructions if it is approved.
• Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with supporting photos.

Items that do not meet the return conditions may not be eligible for a return, subject to applicable consumer protection laws.

3. Refund Policy

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

• Approved Refunds: Refunds will be processed to the original payment method where possible.
• Refund Time: The time taken for the refund to appear in your account may depend on your payment provider or bank.
• Shipping Charges: Original shipping charges and return shipping costs may be non-refundable unless otherwise required by applicable law or the return is due to an error on our part.

4. Exchanges

If you wish to exchange an item, please contact our support team within 5 days of receiving your order. Exchanges are subject to product availability and approval.

5. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been dispatched may not be eligible for cancellation and may need to follow the return process.

6. Contact Us

If you have any questions about shipping, returns, refunds, or exchanges, please contact us:

Store: Trendrive.store
Email: trendrivemvk@gmail.com

We appreciate your trust in Trendrive.store and thank you for shopping with us.

Note: This policy is subject to applicable consumer protection laws. Any mandatory customer rights under applicable law will continue to apply.